Fees & Policies

Clinician’s Fees

The fees for our clinicians vary:

  • Joanne and Sahra - $265

  • India, Siri and Alexandra - $245

  • Nicholas - $235

Please note that any session from 5pm onwards or on Saturdays is considered an after-hours appointment and will incur a $20 fee increase.

Rebates

You do not need a referral to see a psychologist. However, to claim a Medicare Rebate, your eligibility will need to be assessed by a GP, Psychiatrist or Paediatrician, and a referral letter and Mental Health Care Plan from your doctor will be required by us to process your rebates.

A Mental Health Care Plan and referral enables you to receive 10 Medicare rebated psychology sessions per calendar year. The Medicare Rebate per individual session is $96.65.

Before a rebate can be claimed through Medicare, the full consultation fee is payable on the day of consultation. Medicare claims are processed immediately after payment has been made. If your session is over Telehealth (video conferencing or phone call) the rebate amount will return to your account within 24 hours.

Mindscape Psychology psychologists are registered with the major health funds. Rebates may be available depending on your level of cover and circumstances. Please contact your fund for information on rebates.

Appointment Changes

We require at least 48 hours notice for any changes to appointments, otherwise a late cancellation fee will apply.

If you are unable to attend an appointment, please contact Mindscape Psychology as soon as possible.

Cancellation Policy

We understand that life can be unpredictable, and sometimes appointments need to be changed. To ensure fairness to both our clients and clinicians, we ask for at least 48 hours notice when cancelling or rescheduling an appointment.

Providing 48 hours notice allows us the opportunity to offer your appointment time to another client who may be waiting for support.

  • Cancellations made with less than 48 hours but more than 24 hours’ notice will incur a Late Cancellation Fee of 50% of the session fee.

  • Cancellations made within 24 hours, on the day of your appointment, or if you do not attend will incur a Late Cancellation Fee of 100% of the session fee.

Monday & Public Holiday Appointments

For Monday appointments, notice must be provided before 12pm on the Friday prior.

For appointments immediately following a public holiday, notice must be provided by 12pm on the last business day before the public holiday.

Examples:

  • If your appointment is on Monday 13th, notice must be given by 12pm Friday 10th.

  • If your appointment is on Tuesday 14th, following a public holiday Monday 13th, notice must be given by 12pm Friday 10th.

  • If your appointment is on Monday 1st, following a public holiday Friday 28th (e.g., Good Friday), notice must be given by 12pm Thursday 27th.

This ensures we have adequate time to manage schedules and support our clinicians in offering appointments to other clients who may be in need.

We appreciate your understanding and cooperation as it helps us maintain availability and consistency of care for all our clients.

Get in Touch

If you would like to find out if Mindscape Psychology is the right service for you, please contact us and speak to one of friendly team members.

Suites 3-4,
122A Norton Street,
Leichhardt NSW 2040
(by appointment only)

P: 0435 438 462
F: (02) 9094 2217
E: mindscape.psychology@gmail.com